Insurance package included in the bike price

Buy a bike at ANTY. Protection is included.

Every brand-new bike bought at ANTY comes with a one-year Colonnade insurance package — no bike registration, no personal data handover and no unnecessary paperwork.

12 months of protection Included in the bike price No registration or paperwork

Simple. Specific. No nonsense.

A bike should give you freedom, not extra formalities. That is why, when you buy a bike at ANTY, you receive an insurance package valid for 12 months from the date of purchase.

01 Buy a bike at ANTY
02 The insurance package is included
03 No additional cost on your side
04 Protection lasts for 12 months

What does the package cover?

The package covers the bike and the rider in the situations specified in the insurance terms. Below you will find the key elements of the protection explained in plain language.

1

Theft, burglary and robbery

The protection covers theft involving defeated security, burglary and robbery — up to PLN 25,000.

2

Accidental events

Protection in case the bike is damaged or destroyed as a result of accidental events, in line with the insurance terms.

3

Accident and bike casco

Protection in case the bike is damaged or destroyed, including after a collision with a vehicle, person, animal or object, or after the bike falls over during use.

4

Rider’s personal accident cover

Financial support in the event of consequences of an accident while using the bike — up to PLN 50,000.

5

Rider’s liability cover

Private liability protection if, while using the bike, you cause damage to a third party — up to PLN 50,000.

Territorial scope of protection: Poland. The detailed scope of cover, liability limits and exclusions are set out in the General Terms and Conditions and Colonnade insurance documents.

Buy a bike. Get protection. Keep riding.

No extra registration, no forms at checkout and no additional task added to your list.

How do you receive the insurance?

You do not need to go through a separate process. You buy a bike at ANTY and receive the insurance package included in the bike price.

1

Buy a bike at ANTY

Choose a brand-new bike online or in our physical store.

2

Insurance is included in the price

No additional costs, no bike registration and no personal data handover.

3

Protection lasts for 12 months

The protection period starts on the bike purchase date stated on the proof of purchase.

How do you report a claim?

Claims should be reported directly to Colonnade. You can find the claim form on the Colonnade website at colonnade.pl/zglos-szkode.

The completed form, together with the required documents, can be sent by email to szkody@colonnade.pl or by post to Colonnade.

Online

Complete the online form available on the Colonnade website.

By post or email

Send the form to szkody@colonnade.pl or to: Colonnade Insurance S.A. Branch in Poland, ul. Prosta 67, 00-838 Warsaw, Poland.

Frequently asked questions

We have written the most important information from the insurance documents as simply as possible. Before making any decision, always check the full General Terms and Conditions and Colonnade insurance documents.

How should the bike be secured against theft?

The bike should be locked to a bike rack or another fixed element, such as a balcony railing, pole or tree. The type of lock should match the value of the bike.

Bike value Minimum lock requirement
Up to PLN 3,000 A spiral cable lock at least 12 mm thick, a folding lock, a chain at least 5 mm thick with a lock, or a U-lock with a lock.
Over PLN 3,000 A hardened steel chain at least 8 mm thick with a lock, a steel U-lock with a double-locking specially hardened steel lock, or a folding lock at least 5 mm thick.
What is bike casco cover?

Bike casco is cover that may apply if the bike is damaged or destroyed after a collision with another vehicle, a person, an animal or an object, or if the bike falls over during use.

When will the insurance not apply?

There are situations in which the insurance will not apply. This includes cases for which the insurer cannot accept liability.

  • If the event occurred outside Poland.
  • If the bike was not properly secured, for example if it was left without a lock attached.
  • If you do not have a legible proof of purchase, such as a receipt, invoice or warranty card.
  • If, in the event of theft, you cannot present the set of keys used to lock the security device.
  • If the bike was used for business purposes.
How does rider liability cover work?

Liability insurance covers damage caused by you to third parties while using the bike in your private life.

What does personal accident cover include?

Personal accident cover provides financial support if you suffer permanent bodily injury as a result of a bike accident.

My bike has been stolen. What should I do?

In the event of theft covered by the insurance, meaning burglary, theft involving defeated security or robbery, report the incident to the police immediately and no later than within 48 hours of the event.

Obtain written confirmation of the report, such as a police report. Also prepare the necessary documents: proof of purchase, a document with the bike serial number, the complete set of keys for the lock, any evidence related to the claim and — if available — photos of the place where the damage occurred and of the security devices.

How does electric battery insurance work?

Electric battery cover depends on the insurance terms and the type of event. For an electric bike, check the detailed rules in the General Terms and Conditions and Colonnade insurance documents.

Is additional equipment also covered?

The insurance covers equipment permanently attached to the bike and purchased together with the bike, in line with the definition of equipment in the General Terms and Conditions.

Does the protection apply when buying a bike on an invoice?

Yes, provided that the bike is not used for commercial purposes, such as transporting goods, rental use or work as a bicycle courier.

Is your bike protection about to expire?

You can extend the protection through Velofy.pl. Detailed information is available on the partner’s website.

Questions about protection? Contact Colonnade.

For questions about the scope of insurance, reporting a claim or insurance documents, contact Colonnade directly.

Customer Service bok@colonnade.pl
Customer Service phone +48 22 276 26 02
Claim reporting +48 22 276 26 08

Want to talk about choosing a bike, buying, availability or model fit? That is a topic for ANTY.

Bike protection is provided by Colonnade Insurance S.A. Branch in Poland

Important information and documents

Full information about the scope of insurance, including limitations, exclusions and liability limits, can be found in the General Terms and Conditions and Colonnade insurance documents.

The information on this page is promotional material and is general in nature. Full information about the scope of insurance, including its limitations, exclusions and liability limits, is set out in the General Terms and Conditions and Colonnade insurance documents.